| Information
Desk |
| The information desk is located inside the main
entrance of the hospital. If you need help finding
your way around the hospital, check with someone
at the information desk. Someone will also help
find a patient's room number and provide information
about hospital services. A computer is located in
the main lobby to help with directions. A map is
also available.
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HIPAA |
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Notice of Privacy Practices - English
Notice
of Privacy Practices - Spanish
You will need Adobe Acrobat Reader (4.0 or higher) to view these forms. If
you do not have Adobe Acrobat Reader please click on the icon below.
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| Cellular
Telephones |
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There is increasing evidence that cellular phones
cause interference with the functioning of hospital
equipment, such as ventilators, monitors, pumps,
incubators, dialysis machines, and smoke detectors.
The phenomenon is believed to be caused by radio
frequency interference generated by transmitters
in the telephone with interfere with computer
microprocessors vital to the operation to today's
sophisticated medical devices.
In light of this information, Danville Regional
Medical Center requires that cellular phones be
turned off (not on stand-by mode) while in the
hospital. To ensure the safety of our patients,
routing cellular phone use is prohibited in the
hospital.
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| Internal
TV Channel |
| Additional hospital information can be found on
channel 56.
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| Parking |
| Visitors to our hospital may park in the large
parking lot that is located directly across South
Main Street. Parking for handicapped visitors is
available across from the Main Entrance. There is
no charge for parking. DRMC provides a shuttle bus
to and from the main parking lot from 6 am until
9 pm.
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| Hours |
General visiting hours are from 9 am until 9 pm,
daily. Information about patients is available from
the information desk, which is manned from 7 am
until 9 pm. The visiting policy states that visitors
should be limited to two at a time.
We do not encourage visitation by children under
the age of 12; however, we realize that in some
cases, visitation by children can be beneficial
to both parent and child. children who are visiting
a patient must be under the supervision of a parent
or guardian (other than the patient) at all times.
Guests of all ages should be considerate of others
in the hospital.
Visiting in the special units are available in
each unit. Please check with the Patient Care
Director for visiting times.
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| Cafeteria |
| Information
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| Gift Shop |
| Information
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| Mail
and Flower Delivery |
| The hospital's volunteers will deliver as quickly
as possible any letters, packages and flowers sent
to patients. Regular mail will be delivered daily
Monday through Saturday. Flowers are delivered from
10 am until 8 pm. All mail should be addressed as
follows: Patient Name Danville Regional Medical
Center Room # 142 South Main Street Danville, VA
24541
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| Reading
Material |
| Magazines and other reading material are available
in the Volunteer Office. Please call Ext. 4489.
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| Newspapers |
Newspapers are available in the snack shop. The
local paper is sold on each floor in the morning.
Please let your nurse know if you wish to purchase
a newspaper.
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| Chapel |
| The hospital has a small chapel for use of family/friends.
Call the Pastoral Care Department at 3731.
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| Chaplaincy
Services |
| Services are available 24 hours a day for patients
and families of all faith traditions. The chaplain
is available by asking your nurse or by calling
the Pastoral Care Department at 3731.
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| Advance
Directives |
| DRMC adheres to the principles of the Patient
Self Determination Act of 1990 and Healthcare Decisions
Act of 1992. Upon admission to the hospital, all
adult inpatients are asked if they have Advance
Directives (Living Will or Durable Power of Attorney
for Healthcare). These are written document which
allow patients to make legally valid decisions about
their future medical treatment. We encourage you
to seek further information about your own advance
directives if they have not already been prepared.
Information and assistance can be obtained by talking
with your nurse or calling the patient representative
at Ext. 4591.
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| Patient
Representative |
| The patient representative works with patients
and family members to resolve any concerns related
to the hospital stay. The patient representative
will help you find solutions to problems, answer
any questions, and listen to any comments you may
have. The patient representative acts as a liaison
between patient, family, and staff to relay your
comments and concerns and will work for a resolution.
Please call Monday thru Friday, 8:30 am - 5:00 pm,
at Ext. 4591. At other times, call the hospital
operator ("O") and ask her to page the
patient representative.
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| The
Cost of Hospital Care |
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At first glance, the cost of hospital care may
appear to be high. Most people, however, do not
realize that, unlike other businesses, hospitals
must provide services 24 hours a day, 365 days
a year.
In considering the cost of care, it is important
to remember that a hospital's charges include
room facilities, the availability of modern, life-sustaining
equipment, three carefully prepared meals a day,
drinks and snacks, skilled nursing care, and the
services of technicians, pharmacists, and countless
other employees who work behind the scenes to
carry out the treatment prescribed by a patient's
physician.
Be assured that Danville Regional Medical Center
constantly strives to provide the highest quality
patient care possible in a cost effective manner.
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| Visiting
Hours |
General visiting hours are from 9 am until 9 pm,
daily. Information about patients is available from
the information desk, which is manned from 7 am
until 9 pm. The visiting policy states that visitors
should be limited to two at a time.
We do not encourage visitation by children under
the age of 12; however, we realize that in some
cases, visitation by children can be beneficial
to both parent and child. children who are visiting
a patient must be under the supervision of a parent
or guardian (other than the patient) at all times.
Guests of all ages should be considerate of others
in the hospital.
Visiting in the special units are available in
each unit. Please check with the Patient Care
Director for visiting times.
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| Notary
Services |
| Notary services are available at most times for
our patients who need witnessing for legal documents.
Monday thru Friday, between the hours of 8:30 and
5:00 pm, you may call the representative at Ext.
4591. At other times, you may call the hospital
operator by dialing 0, who will help you locate
a notary.
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| Financial
Counseling Services |
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During your hospital stay you will receive communication
from your patient account representative who will
explain to your your hospital bill and the billing
procedures. If you have questions, please call
the extension that corresponds to the first letter
of your last name:
- A to G - Ext. 4478
- H to O - Ext. 4512
- P to Z - Ext. 4560
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| Case
Management Services |
| During our stay, you or a family member may need
the help of a social worker or a patient care coordinator.
These professionals can help with nursing home placement,
home health care, and arranging for medical equipment
you may need after discharge. Please call Ext. 3768
or call your patient representative at Ext. 4591.
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| Interpreter
Services |
| Interpreters are available upon request for patients
who speak a foreign language or who use sign language.
Please ask your nurse if you need this service or
call your patient representative at Ext. 4591
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| Lost
and Found |
| If you lose something while you are a patient
or if you leave something behind, notify your nurse
or call Environmental Services at 799-3821. Every
effort will be made to see that the articles are
returned to you.
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| Disability
Services |
| The hospital has been specifically designed to
meet the needs of disabled patients and visitors.
We are sensitive to meeting your needs, and we follow
the Americans with Disabilities Act. Floor numbers
are indicated in braille in the elevators and telecommunication
devices (TDD phones) for the hearing impaired are
available. Closed-captioned television is also available.
If you need these services, please ask your nurse
or call the patient representative at Ext. 4591.
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| Payment
Information |
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Hospitalization coverage is a contract between
a patient and his insurance company. While we
strive to expedite your claim, you are responsible
for your account with the hospital.
No patient in need of hospital care will ever
be turned away from DRMC because of an inability
to pay for that care. If you expect to have difficulty
paying your hospital bill, do not hesitate to
contact the hospital's billing office to discuss
your situation.
You should be aware that the bill you receive
from the hospital does not include all of the
charges related to your care while you were in
the hospital. Fees not included in your hospital
bill include: your physician's charges, the charges
of any anesthesiologist who may have been involved
in your care, and the charges of any consulting
physicians or specialists. Also, there will be
two separate bills rendered for each radiologic
procedure - one from DRMC, which represents the
use of the equipment, technical personnel, and
other overhead; and a bill from the radiologist
who interprets the x-rays.
For most people, a third party payer (Blue Cross,
Medicare, etc.) will cover a significant amount
of the cost for hospital care. Hospitals, in turn,
are reimbursed by the third party payer according
to an elaborate and complicated mechanism. If
you have any questions about your bill or the
billing process, please call the Business Center
and someone will be able to help you.
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| Hospital
Charges |
| Regardless of source of payment for care, patients
have a right to request explanation of hospital
bill.
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| Leaving the Hospital |
| Your discharge from Danville Regional Medical
Center is authorized by your physician. Please be
sure to gather all personal belongings before you
leave. Patients are asked to vacate the room as
soon as all arrangements for discharge are made
in order that the room may be prepared for the next
patient.
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| Share
the Spirit of Volunteerism |
During your stay with us, you will notice the
number of volunteers we have throughout the hospital.
Our volunteers are an intergral part of the Danville
Regional Medical Center family. They greet our visitors
at the Information Desk, work in our Gift Shop,
deliver mail and flowers, and help in many other
departments and services.
DRMC is proud of all of the men and women who dedicate
their time to others in this fashion. Please join
our team of volunteers and, in turn, help your community.
DRMC has an active auxiliary as well. Auxiliary
members from throughout our community help with
fund raising events to benefit worthwhile projects
at the hospital. Over the years, the auxiliary
has been instrumental in raising money to purchase
state-of-the-art medical equipment and has donated
to many of the hospital's projects, including
art work to enhance our patient care areas.
If you are interested in the various volunteer
opportunities at Danville Regional, please call
our Volunteer Services Department at 799-4489.
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